Shipping & Refund Policy

Shipping

If you spend over £35 we will deliver anywhere in the world for free.

When shipping to the UK and Europe your Belle&Basil Skincare should reach you within 7-10 working days.

If you spend less then £35 the delivery in the UK will be £4 (£5 if you want the parcel to be Tracked and Signed). In Europe, it will be £7 (£11 if you want the parcel to be Tracked and Signed) and in the rest of the world, it will be £10 (£15 if you want the parcel to be Tracked and Signed).

We hand make all our Belle&Basil Skincare in small batches and so when demand is high we may run out of stock. If you have any questions please email contact@belleandbasil.com

Refunds

We are delighted to be able to offer a 60-day refund policy on all Belle&Basil Skincare, no questions asked.

It can feel risky to buy skincare online. You might not like the fragrance or it might not suit your skin. We want to remove all the risk by offering 60 days to decide whether Belle&Basil Skincare is right for your skin. If you decide it isn’t then just email us at contact@belleandbasil.com and we’ll refund your money, no questions asked.

You do not have to return the product to us. Instead, pass it on to someone you think might enjoy it. You do not have to tell us why you want a refund, but if you think we can improve on something then we would love to hear from you.

Only one refund per product is available to any individual.